Not only the food but the customer service is top tier and that hasn’t changed since I first ate at a Pizza Hut in California when I was a lot younger. Pizza Hut is my families favorite pizza and has been for years. I checked it against my credit card and ended up just refilling the same number again and it worked. No problem, I filled out my name then it tells me to fill out the credit card number. First I couldn’t find the Visa checkout option and I wish there was an Apple Pay option but as I entered my credit card info and tapped the button, it notified me I forgot to fill out my name. The next problem was in the payment section. I got frustrated and just ended up selecting a pizza I had bought previously. When I got back to the beginning, I saw the crust flavor section and when I tried to tap on “no flavor”, it just moved to the pizza sauce section. Then I couldn’t find a way to edit the fact it had “no flavor” on the crust in the end and I had to start all over. I went through the rest of the process thinking they were going to ask later but it never came up. I honestly don’t remember getting the option to set the flavor the first time I tried to set up my pizza. The first problem I had was with the crust flavor section. The new user interface seems a little clunky and there are a couple of problems that caused me to have to do some troubleshooting.įirst, user interface is a step by step procedure that, while it gets the job done theoretically, it seems like it could be refined to speed the process. The previous version had some issues but they weren’t much of a problem and could be worked around. It does the job but honestly halfway through my order I second guessed even getting my food from Pizza Hut because the dominoes app would have just been a breeze to work with. Everything feels laggy, the design is fine but the engine on the app just feel like a beaten up Mazda just trying to make it home from Burning Man. That’s not even mentioning the app, which would be fine if every other app in the Pizza business weren’t already so much better. I’m surprised there hasn’t been a foray into deep dish or a “Corn Dog Stuffed Crust” (which I’m not asking for, but would be on brand. Nowadays I go to Pizza Hut because y’all come up with crazy “pizzas” stuffing your crusts with whatever you can find. I still believe that those Pizzas I had as a youth were better and a return to the roots would be nice, ingredient wise. Maybe it’s the fact that for years dominoes was garbage and when they caught up Pizza Hut just didn’t look as good anymore. Then something happened over the last 10 years where the quality just went down. The pan pizza gave the best littleĬrunch to every pie.
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